For Release 9 a.m. MST

March 30th, 2011

NEW Joomla! CMS Integration with JomSocial and info@hand CRBM at www.cnpsupport.com

 

Massachusetts — March 31, 2011

Today CNP Integrations announced a new customer service portal built with Joomla! CMS that features the JomSocial community building extensions and the customer service integrations of the info@hand customer relationship business management (CRBM) solutions.

CNPsupport.com leverages the Joomla! CMS to offer robust SocialCRM by combining the powerful CMS/ERP/CRM engine of info@hand that delivers a full featured back end customer relationship, resource and account management system and blends it with the feature rich social community building tools of JomSocial. CNP provides extended technical support and training services for this unique platform of commercial and open source web tools. CNP has a proven track record and hands on experience deploying and configuring these systems for practical business use cases at a fraction of the cost found with most enterprise systems. In addition to providing support services, CNP uses the info@hand CRBM platform for all of its account management and has taken a bold step to open this new Joomla! CMS based customer community to a fully collaborative social centric environment. “We wanted our customers to be able to communicate effectively from a central place not only with us but with each other. Our customers all use a common technology platform (Joomla! CMS) and this approach allows them learn from each other while building a greater collective knowledgebase. We are confident this approach will benefit our customers by offering shared information that could help them either use their online tools more effectively or to make better informed business decisions in the process. Social Networks like Linkedin and Facebook have paved a new paradigm for how business are going to communicate in the future so we want to lead by example with the very tools and solution we support.” says Christopher Nielsen CEO/General manager for CNP Integrations.

CNP’s new socially aware platform not only allows clients secure private access to their account related information, technical knowledge base, support case submission and billing transactions but it offers the ability for members to join and create topic related groups or share online events and activities with other members. There is an ever growing resource of training documents and instructional videos as well as a full featured Learning Management System (LMS) with courseware and tutorials for Joomla! CMS, info@hand CRBM, and other professional development training.

“Right now we manage and publish content to several company portals with vast amounts of information that can help our clients get more value out of their technology investments. What we wanted to do is to offer consolidated and centralized access to these collections as they grow over time”, continues Nielsen.

The www.cnpsupport.com business portal has been around for a while as part of the info@hand CRBM integrated platform but CNP integrations has taken this a step further by adding the JomSocial social networking tools and the latest versions of Virtuemart eCommerce extensions and the latest secure build of Joomla! CMS. “The Virtuemart integration by itself is very powerful! This process allows us to manage our services and online products in our CRM and then synchronize them with our public catalog and then synchronize with the Quickbooks accounting software to create a seamless transaction lifecycle management solution. In the end it makes us leaner and more efficient and we can then pass these saving on to clients. Our goal was to continue our commitment to providing better quality, faster response and greater value with our customer service and support offerings. This new portal and related customer service model is one of several initiatives underway to meet our commitment to excellence and improve communications with our customers”, says Mr. Nielsen.

CNP Integrations recently published a short overview video on youtube showcasing the features found on the new CNPsupport.com; http://www.youtube.com/watch?v=ybUCFaN2fKE

Creative Networks Protocol, DBA CNP Integrations is an industry leader for Joomla! CMS based business solutions by providing technology configuration, development and programming services, technical support and comprehensive training for Small and Medium businesses and non-profit organizations. CNP Integrations offers a wide range of products and services designed to allow organizations to get the best value out of their technology investment.

For more information contact:

Chris Nielsen, 1-508-644-1553 Ext. 300, This email address is being protected from spambots. You need JavaScript enabled to view it.

http://www.cnpintegrations.com

http://www.joomladesignservices.com

http://www.cnpsupport.com

The Ultimate Creative Bundle - $1500 worth of creative items
On sale until March 30th for $49

Hello Flashloaded friend,

We wanted to let you know about an amazing deal that's on sale right now through our sister site, MightyDeals, that's full of goodies for designers and especially Flash developers.

Ultrashock celebrates its 10th anniversary with an unbelievable offer:

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You get this entire bundle, worth over $1500 for just $49! You save over 95%!

You simply cannot afford to miss this deal!

In addition to this, you can get some great valuable freebies worth a total of $150 just by sending a tweet (details on the MightyDeals website).

See this deal on the MightyDeals website for info on all of the products included in this amazing bundle.

Stay tuned to this newsletter for info about our upcoming product releases - we can't wait to tell you about the exciting new stuff that we have brewing.

Flashloaded Team

For immediate release: December 22nd 2010

Joomla! CMS Design efficiency program offers greater value to CNP Clients

Massachusetts — December 22nd 2010

Today - CNP Integrations announced a new Design efficiency program to help clients get the very best design options while offering rapid deployment of their web portal projects. CNP has purchased developer licenses for several of the premier template vendors in the industry. This unmatched catalog combined with their fantastic graphics development team and experienced world class developers allows them to deliver compelling designs and feature rich frameworks. This approach allows CNP to support small businesses, non profits and government and educational institutions with affordable and sustainable Joomla CMS portal systems to manage eCommerce, communications and communities online.

Traditional design processes are becoming less popular for several reasons;

  • Design is often very subjective and it takes time to execute
  • Leveraging an existing template helps build team consensus for priority design elements
  • The quality and flexibility of modern templates meet the needs of most clients
  • Template frameworks are built to be modified and branded easily
  • Using a compliant template reduces the amount of cross browser, security and compliance testing
  • Templates offer lower cost which allows for adding more features or training

“Where clients require custom designs and more in-depth branding strategies we can provide these services,” says Christopher Nielsen CEO and general manager. “However, most projects can be delivered faster and with better feature sets and training by leveraging some of the existing template frameworks by our world class vender solutions. This approach does not compromise the look and feel it actually offers more flexibility for improving your options and reducing costs.”

Some of the world class vendors in CNP’s new template catalog:

What is the Joomla !CMS Design efficiency program?

The way this program works is that CNP purchases a developers license for top rated template vendors so you can use the design of your choice with no additional charge by being a service customer of CNP Integrations. The CNP team then works with you to accommodate any custom features, branding or other requirements to help you achieve a superior and unique presentation on line. Being able to install a template that has buy-in from the stakeholder’s upfront saves a considerable amount of time getting the initial site built out. Then the branding and the configuration and programming aspects can come together much faster and with greater efficiency.

“We feel this is just another way that we can add value to our clients for working with our team.”  Says Nielsen, “Companies can get hit the ground running and get a better return on their technology investment by leveraging our proven processes for success and by leveraging any of the outstanding templates within the catalogs we subscribe.”

For information about the CNP Integrations team or the new program visit the following web sites:

http://www.cnpintegrations.com

http://www.joomladesignservices.com

http://www.learningcrm.com

Creative Networks Protocol, DBA CNP Integrations is an industry leader for Joomla! Based business solutions by providing technology configuration, development and programming services, technical support and comprehensive training for Small and Medium businesses and non-profit organizations. CNP Integrations offers a wide range of products and services designed to allow organizations to get the best value out of their technology investment.

For more information contact:

Chris Nielsen, 1-508-644-1553 Ext. 300, This email address is being protected from spambots. You need JavaScript enabled to view it.

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